Privacy Policy
Privacy Policy
Last updated: October 7, 2024
eRecordsUSA is committed to protecting your privacy. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of your information when you use our services. By accessing our website, you consent to the terms of this Privacy Policy.
Our Commitment to Privacy
Your privacy is of utmost importance to us. We have established this Privacy Policy to explain how your information is collected, used, and protected. This policy is accessible in the footer of every page on our website for your convenience.
Information We Collect
We collect personal information that you provide to us directly through:
- Contact forms, where you may provide your name, email address, phone number, and other contact details.
- Transactions, where you may provide payment information and shipping details.
- Communications, where we may collect information provided in emails, phone calls, or other forms of communication.
We also collect non-personal data automatically as you navigate our site:
- Usage data, which includes your IP address, browser type, pages visited, and time spent on our website.
- Cookies, which are small data files stored on your device that help us recognize returning users and improve our services.
Use of Information
We use your information to:
- Provide and improve our services.
- Process transactions and fulfill orders.
- Communicate with you, including responding to inquiries and sending service-related announcements.
- Enhance our website and user experience.
- Comply with legal requirements and enforce our policies.
We do not share your personal information with third parties, except as necessary to provide our services, such as with payment processors and shipping companies. We may disclose information if required by law or to protect our rights and safety.
Data Security
We implement robust security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure. We strive to use commercially acceptable means to protect your personal data and cannot guarantee absolute security.
Children’s Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from persons under 18. If you are a parent or guardian and believe your child has provided us with personal data, please contact us to request deletion of this data.
Accessing and Correcting Your Information
You may contact us to access or correct your personal information. We may take steps to verify your identity before fulfilling such requests to ensure your privacy and security.
Changes to this Privacy Policy
We may update this Privacy Policy periodically. We will notify you of any changes by posting the new policy on this page. You are encouraged to review this policy regularly to stay informed of any updates.
Contact Us
If you have questions or concerns about our Privacy Policy or the handling of your personal information, please contact us at:
eRecordsUSA
Fremont, CA 94538
Email: [email protected]
Phone: (510) 900-8800
Thank you for trusting eRecordsUSA with your document digitization needs. We are committed to maintaining the confidentiality and security of your information.
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What Our Client Says
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Mr. Sharma is very professional and friendly. We had eRecords scan our books for archive purposes. The quality of their service is amazing. They are fast and timely. I am very glad that we used eRecords to scan our books and wouldn't hesitate to contact eRecords if we need digitizing/imaging service in the future. Esther L.
12/19/2023 - eRecords has provided an amazing high quality scanning work for our books. Mr. Sharma is very detail oriented and the results are just excellent! Eliana D.
12/12/2023 - I contacted eRecords for a small-scale scanning job. Although they usually work on large projects, Pankaj was more than willing to help with what I was looking for! The scans that came back were high quality, and delivered in a timely matter. eRecords was also the business that quoted me the most competitive price. I would definitely recommend - Pankaj is knowledgable and a great collaborator to work with on meeting any scanning service you may need. Nina P.
3/23/2023 - ERecords USA has provided Fast, Timely, and Amazing quality service for scanning my books and magazines. Ritika, Pankaj, and their Staff are very friendly, flexible, and easy to work with. They go above and beyond in their service. I give them A+++. Rahul P.
2/28/2023 - I have used eRecordsUSA on three separate occasions and each job was performed exceptionally. All files scanned at high resolution, organized, and returned in a timely manner. Pricing was also very reasonable for such time-intensive work. Management was also very good with their communication.
I am a digital nomad that owns zero paper, so having all of my files in Google Drive is imperative. With Google's OCR (Optical Coherence Recognition) I can now find my files at lightning speed. ie - I search for [deed], [roof repair], [assessment], etc. and all relevant files "automagically" appear. Cameron V.
12/09/2022 - EXCELLENT quality work. VERY professional. I had some kids art work scanned high resolution that was too large for the scanners at copy shops. eRecordsUSA did a fantastic job and I highly recommend them. Stephen M.
11/02/2021 - ERecords USA provided a fast and accurate turnaround for a request to duplicate X-Rays. They ensured that copies were accurate prior to payment and went out of their way to produce within a short time. Beth S.
4/21/2021 - Erecords scanned 56 bankers boxes of legal case files and other professional documents for me. This was a particularly difficult and complex job because, in naming files, they had to work from both a written file inventory and the file names on the folders themselves and use a consistent file naming protocol that Erecords and I agreed upon. They did an outstanding job of following this file naming protocol and organizing the documents in digital form to create the file structure that I intended. This job was also difficult because of the variety of page sizes and the age and condition of some of the documents; they managed to accurately capture everything. They also made the job easier for me by picking the documents up at my home. Pankaj at E records was invariably courteous and helpful and spent the time needed with me before the job to develop a digital file structure to make the documents most useful. I highly recommend Erecords for document scanning. David L.
2/27/2021 - I chose eRecords to scan over 2000 pages of yearbooks and several hundred photos from the early 90's to early 00's. I was not disappointed. They were one of the few locations in the Bay Area that I contacted that let me drop off and pickup the material in person. The JPG and PDF scans that they sent me were extremely high quality and OCR'd the yearbooks so I can search for text. They were able to repair one of my yearbook's bindings to the point where I couldn't even find the repair! This place is professional and good value for what I received. If something ever happened to my irreplaceable yearbooks and photos I know they're digitized now and backed up to multiple locations on my network and cloud! Highly recommended, Pankaj and eRecords! David B.
10/28/2020 - I found eRecordsUSA on an internet search and contacted them to inquire about scanning to PDFs a set of some six hundred old, faded, tattered pages of an underground/community newspaper I co-founded fifty years ago. I lucked out on this first call, finding a most professional, efficient, accessible, top notch company to help me archive my newspaper despite these trying, pandemic times. Ted R.
7/14/2020
